The short term rental market is very competitive. How can you make your short term rental stand out from the rest? Here are some tips to help your guests feel at home:
Personalized Welcome: Greet your guests personally when they arrive. A warm smile and a friendly hello can set a positive tone. Offering contactless check-in? How about a hand written note expressing how happy you are to host the guest.
Comfortable Environment: Ensure that the space is clean and comfortable. Provide cozy seating, adequate lighting, and control the temperature to their preference.
Essentials Available: Stock the essentials in the kitchen, as well as in the bedrooms and bathrooms. This could include fresh linens, towels, toiletries, and basic snacks or drinks. A starter pack of paper towels, garbage bags and dish soap are always appreciated.
Provide Local Information: Create a welcome packet with maps, brochures, and information about local attractions, restaurants, and activities.
Open Communication: Encourage guests to communicate any needs or preferences they may have. Be available for questions or assistance.
Personal Touches: Consider adding personal touches, such as a handwritten note, fresh flowers, or a small welcome gift to make them feel special.
Respect Privacy: While being attentive is important, also respect their privacy. Give them space to relax and enjoy the space without intrusion.
Shared Spaces: Create inviting common areas where guests can relax and socialize, whether it’s a living room, patio, or kitchen.
Activities and Entertainment: Provide options for games, books, or movies to entertain guests during their stay.
Follow Up: After their stay, follow up with a thank-you message to express appreciation for their visit and invite them back.
By implementing these tips, you can create a welcoming environment that helps your guests feel truly at home! A happy guest is a repeat guest!
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